Di Palomo want you to be happy with your purchase. For this reason, we will gladly issue a full refund to the original credit card for any unopened goods that are returned within 28 days of the date of purchase. All items must be accompanied by a copy of the original receipt and in unopened, saleable condition.

Please note that we cannot offer exchanges or refunds on any opened or used products and postage & packing will not be refunded. Cost of postage to return unwanted goods is the customer's responsibility. To return any items, please first contact email stating the goods you will be returning.

In the event of faulty or damaged goods, please contact within 5 days of receipt. We will work with you to arrange replacements or a full refund.

This does not affect your statutory rights.

Send your returned items to:

Di Palomo
Units A & B Patterson Street
NE21 5SD

Please allow 2 weeks from the day you return your package for your request to be processed.

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